Comments on: Smart usage of predictive dialer in call center http://www.ivrsworld.com/call-center/smart-usage-of-predictive-dialer-in-call-center/ IVR, Interactive Voice Response System, CTI Applications Fri, 10 Feb 2012 09:06:55 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Biswanath Sahoo http://www.ivrsworld.com/call-center/smart-usage-of-predictive-dialer-in-call-center/#comment-357 Biswanath Sahoo Thu, 26 Aug 2010 12:13:36 +0000 http://www.ivrsworld.com/?p=1097#comment-357 I find a whole lot of information from this webpage. I find a whole lot of information from this webpage.

]]> By: Uttam Pegu http://www.ivrsworld.com/call-center/smart-usage-of-predictive-dialer-in-call-center/#comment-356 Uttam Pegu Wed, 25 Nov 2009 10:07:35 +0000 http://www.ivrsworld.com/?p=1097#comment-356 Hi Nicole, Thank you for adding few more points about predictive dialer in call center. Regards Uttam Pegu Hi Nicole,
Thank you for adding few more points about predictive dialer in call center.

Regards
Uttam Pegu

]]> By: Nicole http://www.ivrsworld.com/call-center/smart-usage-of-predictive-dialer-in-call-center/#comment-355 Nicole Tue, 24 Nov 2009 14:38:42 +0000 http://www.ivrsworld.com/?p=1097#comment-355 Great post Uttam! Some other advantages of a predictive dialer are that they provides real-time feedback - the manager can monitor and maintain optimum performance and productivity, and it boosts agent morale – it removes the tedious task of manually dialing and the frustration of not achieving the target calls and figures. Great post Uttam! Some other advantages of a predictive dialer are that they provides real-time feedback – the manager can monitor and maintain optimum performance and productivity, and it boosts agent morale – it removes the tedious task of manually dialing and the frustration of not achieving the target calls and figures.

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