I have been thinking about building list of IVRS companies for long time now. There must be thousands of IVR Companies in the world! But if you type IVR Company or IVRS Companies, or IVRS Comapny in any search engines like Google, Yahoo. Live, check how many results they produce! Their listing of IVRS Companies will be really, really bad! I am just wondering, how come I could not search list of IVRS companies ?
Here is a list I have made after searching google for last one month! I would like to request all, please comment on this article if I have missed out your IVR Company, in this List of IVRS Companies! ( I am quite sure I must have missed out many IVRS Companies here)
1. Niche Tech Services (P) Ltd.
2. MicroStrategy, Inc.
3. IV Telecom
4. Database Systems Corp. (DSC)
5. C-Zentrix
6. Parwan Electronics Corporation (PEC)
7. Ventures Unlimited.co.in
8. Aria Telecom Solutions
9. Veltronics India Pvt Ltd.
10. phonon.in
11. iTG Software Engineering India (P) Ltd
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12. LB Infotech
13. Softway Consultancy Pvt. Ltd.
14. Drishti Software
15. Cyber Futuristics (India) Pvt. Ltd.
16. IVRS Development
17. Kukars Infotech
18. Mobilhub Technologies
19. ALLIANCE INFOTECH private limited
20. AMDALE SOFTWARE TECHNOLOGIES limited
21. Cube Software Pvt Ltd.
22. Dial Connection
23. PARSEC Technologies Pvt. Ltd.
24. TechTree IT Systems (P) Ltd.
25. DevIndia Infoway
26. S.A.N. Softwares
27. Cyber Infrastructure (p) Ltd.
28. Global telecom
29. IVR-Solutions
To see your IVRS company name and link here, please comment!
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I work with IVR systems in the clinical trial arena. Are you interested in a listing of IVRS proividers for clinical trials?:
Almac
Aptuit
Averion
Bilcare
Clarix
Clinitec
Compleware
Covance
Criterium
DataTRAK
Easyivr
etrials Worldwide, Inc.
ICON
ICTI
IVR Clinical Concepts
Medpace
Parexel
Perceptive (they bought a large provider name ClinPhone recently)
Pharmanet
Phoenix Data Systems
PPD
Premier Research
Registrat
Sympro
Swift Call
Synteract
Trident
UBC
Westat
Hi Rob,
Thank you for the list. I will surely update with this list.
regards
Uttam Pegu
Charles King Consulting is a company based in Ann Arbor Michigan. We customers all over the US. We build .NET based IVR applications for distribution.
Hi Guys,
I am an IVR Quality Asurance Analyst working for one of the reputed MNC in India. I am looking out for a job change and would like to continue my career in IVR. Could you please help me with any openings in IVR QA.
Thanks in Advance,
Swetha
Hy swetha my name is ramakrishna im looking for freelancer im having one project….if ur intrested plz call me 9985294006 or ramakrishna@ancampus.com,ramky2683@gmail.com
Hi Mr. breeblebrax ,
Thank you for the information about Charles King Consulting. I will eb adding it in the IVR Companies List.
Thank you.
Uttam Pegu
Hello All,
I am looking for a challenging opportunity in IVR QA and i was searching for companys since a long time.And i found to be really interestimg site..great to see all at one place..
Also request you all to let me know if you come across any openings in IVR testing. I am open to any where…
with best regards,
Ravikiran
engenic corporation has 15 years experience with IVR development tools and custom application development
check out engenic.com
Nice job and kudos for taking the time to put together this list for people. If you would consider checking out ConnectFirst.com, they offer great IVRS services.
Also, I checked all of these links and all are in working order, just to let you know
Will be subscribing later, thanks!
Wow !!! Thanx for this info. Really i was searching hard for these companies and couldn’t imagine , all at one place. congrats for the person who thought to do this
dis list really helped me in ma project work..thnks a lot
We provide Asterisk / J2EE IVRS solutions with GUI interface.
We provide Database , TTS, ASR integration. Contact us at sales@peopletech.co.in
Hi my name is Travis and I was wondering if you could tell me which of these companies (if any) are in the Ontario area (Canada). Any help would be much appreciated.
Thanks, Travis
Our IVR system employs the very latest in IVR technology and Open Standards Telephony Servers, Advanced Speech Recognition (ASR), Interactive Voice Response (IVR), Text-to-Speech (TTS) and connectivity to databases
Connecting IVRS with existing web, legacy database and customer service systems, Inbound crm routing already in place
Using standards to integrate IVR Software with the rest of your infrastructure provides a number of opportunities for businesses to improve customer service and reduce costs
Increasing the number and quality of phone-based customer service applications to encouraging collaboration between Web and Interactive Voice Response system
Easy to use wneinterface and can be deployed in wide variety of application envirionments
Phonon, http://www.phonon.in, provides hosted IVRS platforms to enterprises in India. These include platforms for click-to-call, Inbound IVR systems and Outbound Dialers that can be deployed in a matter of hours. Phonon is headed by alumni from IIM Ahmedabad and IIM Calcutta. Our customer base includes leading airlines, web portals, travel companies, financial services institutions and telecom enterprises of India.
@PeopleTech, @Neha,
Thank you for the information. I will add your companies in the list.
PunCom, Punjab Communications Limited at Mohali Punjab is one of the few IVRS development cos who started the IVRS products in early 90′s. It had developed own voice cards. It is supplying IVRS applications to BSNL, Railways, Banks, Training Institutes.
Puncom is OLDEST IVRS application Development company in the northern region of INDIA.
Your List of IVRS provider will be uncomplete without PunCom
Hi Mr. Darshan,
PunCom is more famous for wireless. Thank you for your information that about Puncom having its own voice card as well as IVR software.
How can I find more details about its Voice Cards ?
Ozonetel system : Hosted IVR provider across India
Ozonetel’s VConnect offer hosted IVR (Interactive voice response) services scalable from 10′s to 100′s of port on demand. VConnect is built around insdustry standard (VoiceXML, MRCP, GRXML )making applications to be cross platform portable.
VConnect stack including hardware software is designed, customized and owned by Ozonetel with no dependence on third party vendors, making Ozonetel a one stop shop for all IVR requirements
Platform offer MRCP V1/V2 support for ASR and TTS integration. VConnect currently support Integration with Nuance, Telispeech and Pocket Sphinx ASR servers and Nuance RealSpeak, Cepstral, Flite (with Indian English support) TTS engine. Platform also offer advance recognition features like Barge-In and Mixed Initiative.
Platfrom is PCI-DSS certified for credit card processing. Platform offers ready integration with HDFC, CCAvenue and BillDesk payment gateways.
Hi Mr. Uttam
You also missed Cellcast Interactive India. Cellcast is responsible for Producing TV Game Shows in which user can participate through IVR.
Mokalmat, L.L.C. provides:
1-ready made IVR applications.
2-IVR professional services.
3-Graphical development Tool to build IVR application for Synway cards- expected 1st version to be ready by Dec 2010
I have looked at many ivrs but I think the most flexible and complicated I have seen is with C-Zentrix.
Please update list of IVR companies (vendors) to include Centurion. This company has been around since 1981 provides their own IVR solution and more.
Thanks
Uttam Pegu, You might want to take a look at Anveo Visual IVR Call Flow http://www.anveo.com/business/features.asp?code=ivrcallflow
That is a very cool visual ivr designer for hosted IVR
One of the oldest IVR Development company based on Asterisk / FreeSWITCH, Enterux Solutions Mumbai.
http://www.enterux.com
hope you shall update your list.
Thank you for the information. I will add your companies in the list.
What is the name of the IVR or IVRS or IWR vendors list in Philadelphia? Is it called Face Forward or Oracle or something like that? Does anybody know the name?
We are specialize implementing and developing dedicated and complex IVR solutions that communicate with other applications or services.
Interactive Voice Response Technology
http://www.ivr.my
Please update your list.
Thanks for your kind services.
IVR and Call Center in IRAN : http://www.ivr5.com
Thanks for given IVRS companies information. Please update time to time all company information.
InterAct – Interactive Voice Response System
We work with best of the Industries Hardware for Interactive Voice Response (IVR). We’ve 2 different kind of solutions for IVR for Analog and Digital namely:
a) InterAct – With Database
The Solution is a dynamic and extremely resourceful. Our IVR Software (InterAct) can work with any Database of the clientele and can fetch the data even though views. This option is suitable to the clients who have got a huge or small number of their customers. Also this option will identify the caller if all the details of the client’s customer are stored in a Database.
b) InterAct – Without Database
This Solution is ideal for client’s who doesn’t keep a track of their customer details, Or Maintain and stored in their database. The solution will not identify the caller but the caller can navigate the menus in the CALL FLOW and can choose the necessary options.
*** Please Note that we also have InterAct – Popup module. If you have the option for Live Agent Transfer (“Please Press 9 to speak to a Customer Service Executive”) and if you are using the option A of the solution above mentioned I.e. (InterAct – With Database) then the Customer Service Executive will get a POPUP with the details of the caller in his/her computer with the ring on his/her telephone handset.
Our Products have stood the test of time and have carved a niche of their own; delivering consistency and efficiency across varied communication media segments. With Nexsus Techno Solutions Pvt. Ltd. being a MICROSOFT – GOLD CERTIFIED PARTNER and an ISO certified company, and having presence in Mumbai, Delhi, Kolkata and Bangalore, you can be assured of customized solutions that are subtle and secure.
@EwaveInfotech, thanks, I will update soon!
Voice Snap is a specialist provider of customised solutions and application development that implement holistic IVR based solutions. We go beyond the regualr IVR and provide end to end solutions for lead generation, order capture, feedbacks, surveys and profiling. WE have 100s of IVR solution models and can customise applications depending on business needs.
This is a great place for us to know more about what is happening in other areas.
Uttam!
This is the next generation in call automation, SmartAction IVR. They do call center IVR, integrates with PBX systems, and uses artificial intelligence. Pretty cool.
IVR Provider – Hosted Phone Systems – Kesher Communications Ltd – United Kingdom
Guys – I would like to build IVR for my internal employees. Can you advice prons & cons of this idea also, if you can share the list of companies who are using such kind of solution for their employees…
Thanks
RB
Hi Uttam,
Really great read through your blog .
I would like to introduce our company
Roche Consulting Services Pvt. Ltd. ,Jaipur
We Provide Predictive dialer,Voice Loggers, IVR solutions(Asterisk Based) ,VOIP services,Call Center Solution and IP-PBX.
VoiceGain is powered by Resolvity Inc. headquartered in Irving, TX, USA. VoiceGain allows businesses to manage phone calls from prospects and customers more effectively. Businesses can start using the solution as soon as it is activated without any investments in hardware, software or telephony. Businesses can then start tracking, analysing and improving their call handling effectiveness using our self-serve portal.
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