The award winning , powerful IVR Toolkit Pronexus VBVoice is now rated as Avaya Compliant, as per recent press release by the Ontario based company, Pronexus. “Utilities OnCall, a VBVoice IVR application built by Vocantas, was successfully compliance tested with Avaya Aura® Communication Manager 6.0.1 and Avaya Aura® Session Manager 6.1 by Avaya’s DevConnect Technical Team and officially accepted as compliant.”
With this compliant certification by Avaya, VBVoice customers can be sure of their applications built using VBVoice toolkit would work in Avaya environment, the press release says.
Here is the complete Release :-
Pronexus VBVoice Now Rated “Avaya Compliant”
IVR toolkit VBVoice now a powerful solution for developers working inside Avaya environment
OTTAWA, ON, Feb. 2, 2012 – Pronexus, the developer of the leading Interactive Voice Response (IVR) toolkit Pronexus VBVoice™, announced today that they are compliant with telephony solutions from Avaya, a global leader in business communications. With the Avaya certification, Pronexus customers can be sure their VBVoice applications that use HMP drivers and SIP protocol are going to work inside the Avaya environment.
Pronexus flagship product, VBVoice IVR software enables developing feature-rich inbound and outbound IVR solutions. Utilities OnCall, a VBVoice IVR application built by Vocantas, was successfully compliance tested with Avaya Aura® Communication Manager 6.0.1 and Avaya Aura® Session Manager 6.1 by Avaya’s DevConnect Technical Team and officially accepted as compliant.
The Avaya DevConnect program promotes the development, compliance-testing and co-marketing of innovative third-party products that are compatible with standards-based Avaya solutions. Member organizations have expertise in a broad range of technologies – including IP telephony, contact centers and mobility applications – helping companies extend the value of multivendor networks and transform voice into an intelligent business application that delivers true value to the bottom line.
“We are very pleased to have our award-winning IVR software, VBVoice, compliance tested by Avaya and to announce that VBVoice now integrates seamlessly with all Avaya products,” said Valentin Doroga, Chief Architect of Pronexus. “As more developers turn to VBVoice to build their IVR applications, it has become more important than ever to integrate with large players like Avaya to ensure our users have access to the most cutting edge technologies.”
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, data solutions and related services to companies of all sizes around the world. For more information please visit www.avaya.com. For more information on the Avaya DevConnect program, visit www.avaya.com/devconnect.
Since 1994, Pronexus has delivered proven voice applications and IVR development tools that developers rely on to help them integrate voice with business systems, including unified communications, customer relationship management and field service automation systems. http://www.pronexus.com.