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IVR and Asterisk

What is Asterisk ?

Asterisk is the world’s leading open source telephony engine and tool kit. Offering flexibility unheard of in the world of proprietary communications, Asterisk empowers developers and integrators to create advanced communication solutions…for free.
Asterisk® is released as open source under the GNU General Public License (GPL), and it is available for download free of charge. Asterisk® is the most popular open source software available, with the Asterisk Community being the top influencer in VoIP. Source : www.asterisk.org

In other words, you can create IVR application using Asterisk as a platform! Do they support Dialogic cards ? They support some Dialogic card but they are mainly supporter of Digium cards.

So, basically Asterisk is a linux based platform to develop CTI Applications right from low end Analog Phones to high end VoIP. They support host of protocols like their paid counter parts (Dialogic, Synway etc.) SS7, ISDN, R2MF, SIP, Speech Recognition etc.

How does it compare with traditional CTI hardware and Propritary IVR Software ?

Though it claims to be Open Source, low cost but some how I am not convinced it is an alternative of Dialogic, Synaway or other cards. Because at the end of the day, you need proper support for the hardware, plateform while you concentrate on running your business, not the IVR application.

But I am not the right person about giving any expert opinion as I am not using Asterisk. But I have started reading Asterisk and its usefulness in developing and deploying IVR Applications.

I will keep updating about Asterisk here.

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Uttam Pegu is an IVR ( Interactive Voice Response) Consultant with more than 12 years experience and has been blogging about IVR, for last 7 years. Being an avid Birder and Birding Photography enthusiast, he can be found in various national parks, wetlands and other birding areas across India.

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{ 4 comments… add one }

  • Kumar May 21, 2010, 8:32 pm

    HI

    We are National Distributor for DIGIUM / ASTERISK, GRANDSTREAM, HYPERMEDIA & QUINTUM brands in India.

    We are dealing in IP Phones, Video Phones, Multimedia Phones, FXO/FXS Gateways, IP PBX, ATAs, IP Camera, Soft switch, DIGIUM Analog/E1/T1 PRI cards/SwitchVOX, Quintum FXO/FXS Gateways, Hypermedia GSM/CDMA gateways , Headset, Dialer Pad, other VOIP Prodducts etc.

    We are currently expanding our distribution networks in India. We are looking for System Integrators, Channel partners to expand our business and grow along with us.

    If you would like to know more about the product line please visit our website http://www.microvillageindia.com

    If you need any more clarifications please revert back to me.

    Thanks & Warm regards,
    Kumar gaurav
    |Mobile +91 9911567618
    Email: mvc_delhi@microvillage.com.sg |
    URL: http://www.microvillageindia.com |

  • KOA May 27, 2010, 11:15 pm

    IVR ASTERISK AGINTERA http://www.dobesoft.com, it works for me.
    pretty easy to configure

  • Hussain January 26, 2011, 9:22 pm

    We are National Distributor for DIGIUM / ASTERISK, GRANDSTREAM, HYPERMEDIA & QUINTUM brands in India.

    We are dealing in IP Phones, Video IP Phones, Multimedia Phones, FXO/FXS Gateways, IP PBX, ATAs, SIP Based IP Camera, Soft switch, DIGIUM Analog/E1/T1 PRI cards/SwitchVOX, Quintum FXO/FXS Gateways, Hypermedia GSM/CDMA gateways , Headset, Dialer Pad, other VOIP Products etc.

    We are currently expanding our distribution networks in India. We are looking for System Integrators, Channel partners to expand our business and grow along with us.

    If you would like to know more about the product line please visit our website http://www.microvillageindia.com

    If you need any more clarifications please revert back to me.

    Thanks & Warm regards,
    Hussain
    |Mobile +91 9911567618
    Email: hussainmd@live.com |
    URL: http://www.microvillageindia.com |

  • Venkat April 2, 2012, 4:41 pm

    For any sort help on Asterisk, FreePBX, AsteriskNow, PRI Integrations please contact 9047015880

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