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ALTERNATIVES TO DIALOGIC – PART 1

With the price hike in Dialogic, many of my clients have been asking me about alternatives. I have also started searching for some alternatives of Dialogic. I will be building a list and comparative article on them. Kindly send me any company.

Here is one company I am looking at presently

AudioCodes Ltd. : AudioCodes Ltd. enables the new voice infrastructure by providing innovative, reliable and cost-effective Voice over Packet technology and Voice Network products to OEMs, network equipment providers and system integrators. AudioCodes provides its customers and partners with a diverse range of flexible, comprehensive media gateway, server and processing technologies, based on VoIPerfect™ – AudioCodes’ underlying, best-of-breed, core media gateway architecture. The company is a market leader in voice compression technology and is a key originator of the ITU G.723.1 standard for the emerging Voice over IP market. AudioCodes voice network products feature media gateway and media server platforms, which function as core gateways or CPE voice gateways for packet-based applications in the wireline, wireless, broadband access, and enhanced voice services markets. AudioCodes enabling technology products include VoIP, CTI and call logging communication boards, VoIP media gateway processors and modules.

Partnering with AudioCodes enables OEMs, Network Equipment Providers, Systems Integrators and Enterprises to build cutting-edge solutions based on AudioCodes’ reliable, flexible, and comprehensive technology offerings – all under one roof.

The company’s shares are traded on NASDAQ (symbol: AUDC) and the Tel Aviv Stock Exchange. AudioCodes’ headquarters and R&D facilities are located in Lod, Israel, with U.S. headquarters in San Jose, California. Additional offices are in Boston (MA), Chicago (IL), Research Triangle Park (NC), Somerset (NJ) Beijing, Tokyo, Paris and London.

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{ 6 comments… add one }
  • Jayakrishnan K October 3, 2008, 12:36 am

    Audiocodes was mainly into the VoIP & Gateway segment until they purchased Ai-Logix which provide voice card for both Analog & Digital lines. Ai-Logix is mainly into the voice logging segment. However it is perfectly possible to use their active logging cards for IVR purposes. Their on-line support is also quite responsive. These cards are also cost effective compared to the old Dialogic prices, although not by much.

    If you are looking at the cheaper voice cards available, look no further that

    1. Pika Technologies (AoH) voice cards. They are very cost effective especially in the E1 segment and their High Level API is also quite easy to code to. The only negative is that the high level api is half-duplex when it comes to media streams so certain functionality like speech recogition is not possible. Using the low-level api audio streaming is possible, but the api is more complex.

    2. Synway is quite agressively priced and covers the whole range of Analog, Digital, Digital Extension etc. The API is not exactly well designed, but it is quite functional for a person used to GC :-). The online support via email or chat is excellent. However, to my knowledge there is currently no distributor for Synway in India.

    However most people looking for a cheaper option for Dialogic will eventually settle on Donjin for the sole reason that shifting their code base to Donjin is quite easy. Donjin supports both the global call and the DX voice apis under most situations. Conversion normally does not take more than a day of effort. However Donjin is priced higher than both Synway & Pika at present.

    Btw, it should be obvious that we are currently in the process of adding Pika AoH support for the Xtend IVR toolkit. Xtend IVR with Pika AoH support would be available for download by next month.

  • Abhishek Mittal, Jaipur. October 3, 2008, 3:34 am

    Very good comment by Jayakrishnan K. But plz tell either Mr. Uttam Pegu or Mr. Jayakrishnan K the actual price of these various companies. Also tell that is it possible to develop an IVRS by a single novice person at home for learning purpose ?

  • Uttam Pegu October 17, 2008, 11:49 am

    Dear Mr. Jayakrishnan,
    Thank you for your information again!
    regards

  • Michael Law October 22, 2008, 11:10 pm

    If you look for high-density voice platform for voice, signaling, VoIP, 3G-324M, media gateway or signaling monitoring applications, you probably want to take a look at http://www.telcobridges.com. Carrier-grade, reliable and very high-density, up to 64E1/T1 per blade/platform with full IVR resources, VoIP, SS7, ISDN, SIP built-in.

  • Uttam Pegu October 24, 2008, 3:05 am

    Dear Micheal,
    Thank you for the information. One of my client needs two 30 port E1 with ISDN PRI or CAS MFC R2 immediately. We are still considering Dialogic D/300. But we have not finalized yet. Our IVR application is developed for Dialogic Cards in C++ using Dialogic APIs. How easy or how difficult to port the Dialogic applications to Telcobridge boards considering we have fairly experienced team of software engineers ?

    Thanking you.

    Uttam Pegu

  • Murthy May 9, 2010, 9:50 am

    Ozontel Systems, based out of Hyderabad has come out with a dual port E1 PRI CARD. It was integrated with Asterisk and comes atleast at half the price of cards which are being imported. Its manufactured within India and hence support is available for both s/w & h/w out of India.

    OZONTEL has launched hosted IVR based on this card and servicing many customers in financial,travel & service segments. Also the Hosted IVR is PCi-DSS certified to accept Credit Card payments.

    Please feel free to call Mr.Krishnan at 9900515380.
    or email to krishnan@ozonetel.com

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