This blog ivrsworld.com is about IVRS (Interactive Voice Response System), IVR Value Added Service, CTI Hardware, IVR Software Development, CTI Boards vendors, IVR Companies, IVR software developers, Voice Portal, IVRS Development Tools, IVRS Usability Tests, Applications of IVRS, Latest trends and news on IVRS. One will find anything and everything about IVR systems here.
Uttam Pegu, publisher of the blog, is one of the founder member of Niche Tech Services Private Limited, a SMS VAS, IVR VAS, Telecom and Engineering Software Development Company, has a keen interest in Telecom Industry and latest technologies and has been developing various CTI Applications, SMS And Voice Based VAS Enterprise Solutions. Some of the clients who have been using software developed by him are VAS Operators like Rajasthan Patrika 56969 Services, IVR Based Complaint Management System in Reliance Industries Limited, Call Center Solutions in Ortel Communications Ltd. etc. for more than 10 years now.
He has also been a part of development of Crop Optimisation System for steel industries using image processing based non-contact measurement systems for Vizimation Inc., USA. The Optimisation System has been installed in many steel companies including Corus (Now TATA STEEL), Port Talbot. He has also implemented Width Gauge at Raurkela Steel Plant, SAIL in India recently. Also consulting installation of Thermal Imaging System in the same mill.
He is currently based in Jaipur(Rajasthan) and Delhi, India but travels frequently. As a photography enthusiast, he blogs on his photo blog too!
He has more than 10 years experience in Telecom VAS Industry. His major experience has been SMS VAS, Voice Portals, UMS(Unified Messaging Service), IVRS, Dialogic Cards, SS7, R2MF technologies. He works mainly in C++, VC++, .NET Technologies.
I will always reply to any message, as soon as possible.