Toll Free Number and IVRS has very close relationship. Big companies, apart from Teleocm companies, which have large customer base, normally have a toll free number as call center. In US, normally Toll Free number starts with 800, in India, it starts with 1800. Recently I got an inquiry from a company in India, about [...]
{ 21 comments }
I keep getting various questions about CRBT ( Caller Ringback Tone) and IVRS, their relation. My answer is CRBT is essentially an application that uses IVRS and smart call routing. This CRBT is marketed by different names by different Mobile Operators! The list might be interesting to publish! Most commonly used in India are, Hello [...]
{ 19 comments }
Follow IVRSWORLD in Twitter
Follow IVRSWORLD in LinkedIN
What Type of Tools you use to develop IVR ?
Total Voters: 22
Loading ...